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Terms of service

1. Scope and Purpose of the General Conditions of the Store

These General Conditions are intended, together with the order form, and the other elements referred to therein, to regulate the terms and conditions governing the provision of the BIZZU Online Store Service.

The Service consists of providing, through the address https://bizzu.pt/, access to the Online Store which, in addition to providing information on a set of products and/or services, allows the User, electronically, to order the products. disclosed therein, under the terms and conditions described herein.

The order of products must be made by Users aged 18 (eighteen) years or over (individuals under the age of 18 must have authorization from their representatives). The elements and information transmitted by the User will enjoy full legal effect, the User recognizing electronic purchases, and the User cannot claim the lack of signature for non-compliance with the obligations assumed.

    2. Product Information and Contents

    BIZZU will do everything possible to ensure that the information presented does not contain typographical errors, which will be quickly corrected whenever they occur. If you purchase a product that has characteristics different from those presented online, you have the right to terminate the purchase contract under the applicable legal terms (right of free termination - see point 9).

    BIZZU will do everything possible to send all the products ordered, but it is possible that, in certain cases and due to causes that are difficult to control by BIZZU , such as human errors or incidents in computer systems, it is not possible to provide any of the products requested by the User. . If any product is not available after placing the order, you will be notified by email or by phone. At that moment, you will be presented with the possibility of canceling the order with the respective refund, if you have already made the respective payment.

    All information about price, products, specifications, promotional actions and services may be changed at any time by BIZZU .

      3. Responsibilities

      3.1 All products and services sold on the BIZZU Online Store are in accordance with Portuguese Law.

      3.2 The Store has adequate levels of security, however BIZZU will not be responsible for any damages suffered by the User and/or third parties, due to delays, interruptions, errors and suspensions of communications that originate from factors beyond its control, namely, any deficiencies or failures caused by the communications network or communications services provided by third parties, by the computer system, by the modems, by the connection software or any computer viruses or resulting from the download (“download”) through the infected file service or containing viruses or other properties that may affect the User's equipment. If, for any reason, there is an error in accessing the BIZZU Online Store website, it is impossible to provide the service, BIZZU will not be responsible for any damages.

      3.3 Data and information queries carried out within the scope of this Service are assumed to be carried out by the User, BIZZU declining any liability arising from the abusive or fraudulent use of the information obtained.

      3.4 BIZZU will not be liable for any loss or damage caused by abusive use of the Service that is not directly attributable to it as willful or gross negligence.

      3.5 BIZZU is not responsible for losses or damages resulting from non-compliance or defective performance of the Service when this is not directly or indirectly attributable to it as willful or gross negligence, not being responsible for (i) errors, omissions or other inaccuracies concerning information made available through the Service; (ii) damages caused by the fault of the User or third parties, including violations of intellectual property, (iii) non-compliance or defective compliance resulting from compliance with judicial decisions or administrative authorities or (iv) non-compliance or defective compliance resulting from of the occurrence of situations of force majeure, that is, situations of an extraordinary or unpredictable nature, external to BIZZU and that cannot be controlled by BIZZU, such as fires, power cuts, explosions, wars, riots, civil insurrections, governmental decisions, strikes, earthquakes, floods or other natural cataclysms or other situations not controllable by BIZZU that prevent or jeopardize the fulfillment of the obligations assumed.

        4. Consumer obligations

        4.1. The user undertakes to:

        i) Provide personal data and correct addresses;
        ii) Do not use false identities;
        iii) Respect the order limits imposed.

        4.2. If any of the data is incorrect or insufficient, and for this reason there is a delay or impossibility in the processing of the order, or eventual non-delivery, the responsibility lies with the User, and BIZZU declines any responsibility. In the event that the consumer violates any of these obligations, BIZZU reserves the right to eliminate future purchases, block access to the store, cancel the provision of any other services provided simultaneously by BIZZU to the same User; and, also, not allow the User's future access to any or any services made available by BIZZU .

        4.3. It is expressly forbidden to use the products and services purchased for commercial purposes, namely for the purpose of reselling goods.

        5. Intellectual Property

        5.1. The Store is a registered site and the Service provided by the site itself is the responsibility of BIZZU .

        5.2. The User acknowledges that the Service contains confidential information and is protected by copyright and related rights, industrial property and other applicable legislation.

        5.3. The User acknowledges that any content appearing in advertising, featured, promotion or mention of any sponsor or advertiser is protected by copyright and related rights laws, industrial property laws and other property protection laws, so any use of these contents may only occur under the express authorization of the respective owners.

        5.4. The User undertakes to fully respect the rights referred to in the previous number, namely refraining from performing any acts that may violate the law or said rights, such as reproduction, commercialization, transmission or placement making these contents available to the public or any other unauthorized acts that have the same contents as their object.

        6. Service Security Conditions

        6.1. The User undertakes to observe all applicable legal provisions, namely, not to practice or encourage the practice of illegal or offensive acts of good customs, such as the indiscriminate sending of unsolicited communications ( spamming ) in violation of the provisions of the legislation. applicable to the processing of personal data and advertising communications through automatic calling devices, and must also observe the rules for using the Service, otherwise BIZZU will suspend or deactivate the Service under the terms set out in point 14.

        6.2. The User expressly acknowledges and accepts that the IP Network constitutes a public electronic communications network that can be used by several users, and as such, subject to computer overloads, so BIZZU does not guarantee the provision of the Service without interruptions, loss of information or delays.

        6.3. BIZZU also does not guarantee the provision of the Service in situations of unpredictable overload of the systems on which it is supported or of force majeure (situations of an extraordinary or unpredictable nature, external to BIZZU and which cannot be controlled by BIZZU).

        6.4. In case of interruption in the provision of the Service due to unpredictable overload of the systems on which it is supported, BIZZU undertakes to regularize its operation as soon as possible.

        7. Suspension and deactivation of the Store Service

        7.1. Regardless of any prior or subsequent communication, BIZZU may, at any time, and in its sole discretion, discontinue providing the Service and or part of the Service to one or all Users.

        7.2. BIZZU also reserves the right to immediately suspend or terminate access to the Service when the User does not comply with the conditions of use referred to in point 4 and others referred to in the General Conditions.

        8. Communications

        8.1. Without prejudice to other forms of communication provided for in these General Conditions, notifications made to the User that relate to the Service, including any changes to these General Conditions, may be made to the User's email address, by SMS or telephone contact. .

        8.2. The User, when accepting to receive communication and/or notification related to the Online Store, may receive it to the address, contact telephone number and/or email address (“e-mail”) indicated in the ordering process.

        At any time, you can request not to receive these communications and/or notifications through the Contact Form or through the “Unsubscribe” option registered in each Newsletter.